8 Best Salesforce Certification & Courses
Salesforce, the giant CRM company has become an integral part of many businesses, helping streamline workflows, operations, management, improving customer relationships, and driving sales.
Salesforce offers a range of certification programs to help you learn how this platform works and how to use it effectively. While many Salesforce certification courses and training are out there, not all are worth your time and money, especially at the start of your career.
Obtaining the right certification and training course is important for candidates looking to enter the Salesforce field or professionals looking to enhance their skills. Here are the top 8 Salesforce Certification courses that promise career growth and high-paying opportunities.
1. Salesforce Administrator Certification
This certification is your gateway to Salesforce administration. It covers the fundamentals of managing Salesforce instances, user management, security, and customization.
a. Salesforce Certified Administrator (CRT101)- Ideal for candidates with some to no Salesforce experience, who want to assist companies with Salesforce's additional features and capabilities.
Prerequisites: No mandatory prior certification required.
b. Salesforce Advanced Certified Administrator(CRT211)- For experienced candidates who have mastered advanced solutions, features, and functionalities of the Salesforce platform, and those who can manage higher-scale business problems.
Prerequisites: Prior certification of Salesforce Certified Administrator required.
Certification Cost: ~15,000 Rs. ($200) + GST and ~7,500 Rs. ($100) for every subsequent attempt.
Benefits:
With the Salesforce Administration course, you gain a solid understanding of Salesforce operations, platform customization, user management, data management and manipulation, security settings, work automation, the creation of detailed reports, and how to get the most out of Salesforce.
Explore the Salesforce Administration Track for comprehensive training.
2. Salesforce Certified Developer
Salesforce Certified Developers is one of the challenging certifications as it tests coding and custom application development skills. Becoming a Salesforce Certified Developer allows you to work on and improve its advanced platform, leveraging your existing coding expertise for innovation.
Details:
There are multiple levels of Salesforce developer certification offered and designed by Salesforce. Some of them are:
1. Platform Developer 1 - The Salesforce Certification (CRT- 450) is ideal for a candidate with at least one year of experience as a Salesforce Developer. This certificate validates the ability to develop custom business logic and interfaces using Lightning Platform. The exam features scenario-based questions and thus, having a deep understanding of the platform is essential.
Prerequisites: There are no official prerequisite certifications.
2. Platform Developer II- The Platform Developer II certification is designed for individuals with 2 to 3 years of experience who possess advanced skills in Salesforce’s programmatic capabilities. This certification validates your expertise in developing complex business logic and the user through advanced data modelling techniques. The exam consists of complex scenarios and integrations within the Salesforce platform.
Prerequisites: Salesforce Platform Developer I credential
3. JavaScript Developer 1 - For candidates experienced in developing front-end and/or back-end JavaScript applications for the web stack, and working with JavaScript-related technologies like Lightning Web Components.
Prerequisites: It is recommended to have at least 6-12 months of hands-on experience as a Salesforce Administrator to be eligible for the exam.
4. Platform App Builder - The certification (CRT403) tests skills and knowledge in designing, building, and implementing custom solutions on the Salesforce Platform. Individuals with 4-5 years of Salesforce development experience must intend to appear for this certification. The exam features complex questions that focus on strategy building. Candidates should pursue this certification when they are confident in their advanced Salesforce development skills and have extensive experience working with 5 to 10 or more applications.
Prerequisites: There are no prerequisites.
Target Audience: If you already know C, C++, Java, or similar languages, the Salesforce Certified Developer certification is perfect for you. As a developer earning this certification is like the cherry on top. Salesforce, created by some of the best brains in the industry, offers a cutting-edge platform where you can further enhance your skills.
Certification Cost: ~15,000 Rs. ($200) + GST per attempt.
Benefits: With the Salesforce Developer certification course, you develop skills to create customized Salesforce applications and complex logic building. Learn to solve complex scenarios and integrations, features, tools, and best practices.
Explore the Salesforce Developer Track for comprehensive training.
3. Salesforce Sales Cloud Certification Course
Salesforce Sales Cloud Certifications demonstrate proficiency in using Sales Cloud to manage sales processes, customer relationships, and data effectively. These certifications cover skills such as lead and opportunity management, sales analytics, and the configuration and customisation of the Sales Cloud platform.
Details:
Following are the Sales Cloud certifications provided by Salesforce.
- Sales Representative - This certification justifies your skills spanning customer communication, research, discovery, team selling, value selling, account planning, and strategy.
Prerequisites: Familiarity with Salesforce basic features, and hands-on experience with Sales Cloud. At least 6 months to 3 years of experience in the Sales field.
2. Sales Cloud Consultant (CRT251)- This certification focuses on implementing and optimising the Sales Cloud solutions to improve sales performance.
Prerequisites: The Salesforce Administrator certification is a prerequisite.
Target Audience: Pursuing Salesforce Sales certifications for individuals with an MBA can significantly boost their expertise and career prospects. This certification not only enhances their understanding of managing sales processes but also helps them grow faster as certified Salesforce Sales Consultants. This advanced credential complements their MBA, offering a strategic advantage in mastering enterprise-level sales processes and solutions.
Cost: ~ 15,000 Rs. ($200) + GST to attempt and ~7,500 Rs. ($100) for re-attempt.
Benefits:
With the Salesforce Sales Cloud course, learn to design effective sales processes, manage sales data, and improve sales outcomes.
Explore the Bancom Sales Cloud Track for comprehensive training.
4. Salesforce Marketing Cloud Certifications
Marketing Cloud Certifications cover essential aspects of marketing automation, including designing, executing, and managing marketing campaigns, customer journey management, and data analysis. These certifications ensure proficiency in delivering personalized customer experiences. Candidates learn to create effective marketing journeys, implement email marketing strategies, and build follow-up sequences.
Details:
Following are the top certifications in Salesforce Marketing Cloud.
1. Marketing Cloud Consultant - This certification approves the skills to set up and implement the marketing cloud email application tools, configure and manage the Salesforce platform, and provide solutions to execute strategic marketing campaigns.
Prerequisite: A Marketing Cloud Administrator certificate is a prerequisite.
2. Marketing Cloud Developer - This certification justifies the development skills needed across full platforms, creating personalized, dynamic messages, and landing pages, and being fluent in Marketing Cloud scripting languages.
Prerequisites: Candidates should have hands-on experience as a full-stack developer for Marketing Cloud creating personalized, dynamic messages, landing pages, Marketing Cloud scripting languages, and more.
Cost: ~15,000 Rs. ($200) + GST.
Benefits:
With the Marketing Cloud Course, you become proficient in delivering personalized customer experience and managing comprehensive marketing strategies. The course provides a deep understanding of Social Studio, and Marketing Cloud Developer Language (MCD) that helps to leverage tools for advanced marketing solutions.
Explore the Marketing Cloud Track for comprehensive training.
5. Salesforce Service Cloud Certification Course
Salesforce Service Cloud Certification is essential for professionals specializing in service cloud solutions and with a strong interest in customer service and support solutions. This certification covers service processes, case management, and service console features.
Details:
Salesforce Service Cloud Consultant: This certification is designed for the candidate who can design and implement maintainable and scalable Service Cloud solutions.
Target Audience: Ideal candidates for this certification are MBA graduates or similar qualifications with comprehensive knowledge of business applications for service companies.
Cost: ~15,000 Rs. ($200) + GST & Retake cost ~7,500 Rs. ($100) + GST
Benefits:
With the Salesforce Service Cloud Certification course, you learn Service console features, support operations, and service processes. You enhance your ability to implement and manage service solutions that improve customer support and satisfaction.
Explore the Service Cloud Track for comprehensive training.
6. Salesforce Health Cloud Course
Salesforce Health Cloud Certification is particularly for professionals who can implement and manage Health Cloud solutions improving patient management and care coordination opt for Salesforce Health Cloud certification.
Details:
Salesforce Health Cloud Consultant: This certification takes account of the skills required to implement and manage Health Cloud solutions in healthcare settings.
Prerequisites: One needs experience with Salesforce Health Cloud, including healthcare industry knowledge.
Target Audience: Useful for individuals with a medical background, medical representatives (MR), and those involved in healthcare management and services.
Cost: ~15,000 Rs. ($200) + GST & Retake cost ~7,500 Rs. + GST
Benefits: With the Salesforce Health Cloud Certification course you learn to enhance patient management and care coordination.
Explore the Health Cloud Track for comprehensive training.
7. Salesforce Non-Profit Cloud
Salesforce Non-Profit Cloud Certification is designed for professionals working with nonprofit organizations to maximize their impact using Salesforce. While the certification is not focused on many technical aspects this certification covers the design and implementation of solutions that support the unique needs of nonprofit organizations, including program management, fundraising, crowdfunding, and donor engagement.
Details:
Nonprofit Cloud Consultant: This certification is for candidates skilled in designing and implementing sustainable, scalable solutions using Salesforce Nonprofit Cloud.
Prerequisites: Candidates should possess broad knowledge of Salesforce applications
Target Audience: Valuable for those working in social service or public domain sectors.
Cost: ~15000 Rs. ($200) + GST & Retake cost $ 100
Benefits: With the Salesforce Nonprofit Cloud Certification course, you learn to enhance impact by leveraging Salesforce, efficient fundraising, program management, and nonprofit best practices. You learn practical applications and strategic use of Salesforce to drive social impact.
Explore the Salesforce Nonprofit Cloud Track for comprehensive training.
8. Salesforce Omnistudio Developer Certification & Course
The Salesforce Omnistudio Developer Certification is for candidates who want to master the development of applications using Salesforce Omnistudio tools.
Details:
Omnistudio Developer: This certification tests Salesforce’s Omnistudio development skills in creating applications that enhance user experience and business processes.
Prerequisites: Candidates who are Salesforce Certified Developers are eligible to pursue certification as an OmniStudio Developer.
Certification Cost: ~15,000 Rs. ($200) + GST & Retake cost ~ 7,500 Rs. + GST
Benefits: With the Salesforce Omnistudio Developer Certification course, you learn FlexCards, OmniScripts, DataRaptors, and Integration Procedures. You gain knowledge in cloud architecture. You also learn to work effectively in the Salesforce backend and develop advanced skills in utilizing OmniStudio for creating robust applications.
Explore the Omnistudio Developer Track for comprehensive training.
Why Pursue Salesforce Certifications?
Salesforce certifications are a valuable asset for career growth, providing:
- Recognition and Credibility: Certified professionals are recognized as experts in their field.
- Career Advancement: Opens up higher-paying job opportunities.
- Increased Productivity: Certified individuals are better equipped to use Salesforce features effectively.
- Community and Support: Access to a community of Salesforce professionals and resources.
For more details, visit- How Salesforce Certification Can Boost Your Career?
Bancom Salesforce Courses
Obtaining a Salesforce qualification requires a lot of effort and it is difficult to find accurate and to-the-point resources for learning. Bancom is aware of the issues connected with gaining Salesforce certification, and thus, offers a variety of Salesforce Certification courses customized to different skill levels and career paths. Bancom courses are designed to provide hands-on experience and are led by industry experts.
Get Started Today!
Investing in Salesforce certifications courses is a strategic move for anyone looking to advance their career in the tech industry. With a variety of certifications available, there’s something for everyone, whether you are an administrator, developer, or consultant. The Salesforce courses at Bancom are the best options for these valuable certifications under the guidance of industry experts.
Explore the range of training courses and start your journey to become a certified Salesforce professional.