SERVICE CLOUD TRACK
Become a trusted advisor in CRM and excel in customer service
Discover the Hidden Cloud Service Potential with Service Cloud Track
SERVICE CLOUD TRACK
Become a trusted advisor in CRM and excel in customer service
Discover the Hidden Cloud Service Potential with Service Cloud Track
3 Months
1 Week
After completion
In-built Services
June 15, 2024
BANCOM offers a comprehensive Service Cloud training program, designed to provide you with project-based learning experiences. If you are exploring Salesforce careers or planning to advance in this Salesforce Service Cloud, our course arms you with the essential knowledge to crack Salesforce Service Cloud certification on your first attempt.
Get trained by industry professionals specializing in Salesforce Service Cloud and master automation of service processes, streamline workflows, and surface critical articles, and topics to transform customer experience.
Our Course Highlights
Start your journey to become a master in Salesforce Service Cloud through our project-based learning approach.
Learn
Salesforce service cloud, Data models, Case management, Service console, Omnichannel, Service cloud automation, etc. through immersive workshops and hands-on activities.
Create
7+ internship-grade projects and industry-based projects to showcase your capability as a Salesforce Developer.
Build
A project-backed portfolio on Github, earn certificates & LinkedIn badges to make your profile visible across Salesforce prospective employers.
Succeed
As a Salesforce Service Cloud expert in the dynamic tech industry. Get your dream job and gain recognition for your skills in IT & development.
Practice
15+ hands-on microskilling exercises and 200+ major exercises that strengthen your understanding of Salesforce Developer fundamentals and advanced skills.
Attend
Structured workshops and sessions conducted by Salesforce industry experts that further establish your expertise.
Receive
Built-in career assistance and ace in a technical interview to get a role in Salesforce Service Cloud.
Salesforce Service Cloud Track - Project Based Learning Journey
Join us on an engaging path to master Salesforce Service cloud. Through practical projects and expert guidancex, enhance your skills to become Service Cloud expert.
Week 1
Entry Level Interview
Assess your foundational knowledge and skills essential for the Salesforce Service Cloud role in our entry-level interview.
Week 1
Entry Level Assignment
Kickstart your learning journey with the entry-level assignment. Get evaluate your prior knowledge of Salesforce & Service Cloud, basics of data modeling, etc, laying the groundwork for Service Cloud expertise.
Week 2
Study and Assignment: 1
Dive into Salesforce Service Cloud Course methodology, learning fundamental concepts of Salesforce & service cloud, Data models, Case and Knowledge management, and more. Complete the assignments tailored to enhance your skills and understanding.
Week 3
Major Project: 1
Put your acquired skills to the test with a significant project reflecting real-world challenges faced by Salesforce Developers. Demonstrate your ability to deliver tangible solutions for the Salesforce Service Cloud.
Week 4
Study & Assignment: 2
Further your learning journey with targeted assignments focusing on intermediate Salesforce Developer concepts, refining your skills through practical experience in Service consoles, Omni-channels, Service cloud automation, etc.
Week 5
Major Project: 2
Raise your expertise with a second major project, showcasing your proficiency in modules of Service cloud automation, building reports and dashboards, documentation, etc, and developing impactful solutions that address complex business needs.
Week 6
Study & Assignment: 3
Continue your learning journey with advanced Salesforce Service Cloud concepts, honing your skills in Integrations with Salesforce service clouds, third-party applications, and more through hands-on experience and expert guidance.
Week 7
Major Project: 3
Undertake a challenging project that pushes the boundaries of your Service cloud skills by implementing its best practices in different industries and its use cases. This demonstrates your ability to innovate and deliver robust solutions.
Week 8
Study & Assignment: 4
Cement your understanding of advanced Salesforce Developer concepts through targeted assignments, mastering techniques to tackle real-world complexities. Learn the advanced data modeling in the service cloud, including objects like cases, accounts, contacts assets, etc.
Week 9
Major Project: 4
Engage in a high-impact project in case creation, assignment, escalation, and resolution processes, to further advance your mastery as a Salesforce Service Cloud, showcasing your ability to tackle intricate challenges with confidence.
Week 10
Study & Assignment: 5
Retain the knowledge gained from projects and complete targeted assignments to solidify your expertise in Salesforce Service Cloud.
Week 11
Major Project: 5
Culminate your learning journey with a final project that highlights the breadth and depth of your Salesforce Service Cloud capabilities, demonstrating your proficiency in delivering impactful outcomes.
Week 12
Mastery & Reflection
In the final week, get to consolidate your knowledge, gaining a comprehensive understanding of the Salesforce Service cloud. Strengthen the areas of improvement to get fully prepared for the dynamic world of Salesforce.
Week 13
Prepare for Service Cloud Exam
Get an exam ready for the BANCOM - Salesforce Service Cloud Exam
Week 14
Beyond
Get BANCOM’s assured placement assistance.
Land onto your dream Salesforce job!
Why Enroll in the Service Cloud Track Program?
- Salesforce service cloud track equips with specialized skills in customer service management. By mastering these skills, one can position for career advancement in Salesforce administrators, Service cloud consultants, customer service managers, etc.
- Salesforce Service Cloud experts serve wide industries as businesses increasingly prioritize customer-centric strategies, professionals with expertise in Salesforce Service Cloud.
- Salesforce service cloud professionals can deliver exceptional customer experiences by providing faster response times, resolving issues more efficiently, offering personalized support across multiple channels, and thus getting a competitive edge in the industry for lucrative opportunities.
- The salary of a Salesforce Service Cloud consultant in India starts from Rs. 4.0 Lakhs to 21.7 Lakhs, with an average annual salary of Rs. 12.2 lakhs, highlighting the opportunities available for skilled Salesforce service cloud experts in the market.
Why BANCOM's Salesforce Service Cloud Training?
Choose BANCOM Salesforce Service Cloud Track program to get REAL Work Experience, REAL Project learning, and REAL Skill Development to excel in the Salesforce Service Cloud world. We offer:
In-office Interactive
Learning
Experience a cooperative learning environment, where interactive discussions take place with face-to-face engagement with instructors. You get a deeper understanding of the subject matter of the cloud industry-based syllabus, ask questions, and receive immediate feedback, to understand Salesforce service cloud concepts.
Expert-led mentoring sessions
Get invaluable guidance from seasoned Salesforce cloud developers. Gain insights, tips, and real-world examples that can't learned from textbooks or online tutorials. You timely resolve your doubts and get personalized advice on your learning requirements.
Lifetime access
BANCOM provides limitless Service cloud course content. You get free access to future updates on the industry and courses and help desk support to answer your problems regarding the learnings, placement, networking, and more.
Hands-On Project Based Learning
Experience practical, project-based learning. We deliver skills beyond theoretical knowledge. By working on industry-relevant projects, you develop critical problem-solving skills, gain practical experience, and build a portfolio that showcases your potential in the Salesforce Service Cloud development.
Industry-based
projects
Earn the necessary skills with hands-on experience on 15+ micro-skilling exercises, 200+ major exercises, 5+ internship-grade projects, and 5+ major industry-grade projects. Get ready to excel in the Salesforce industry as a Service cloud professional through our industry-based projects and exercises.
Industry Recognised Certification
Get an industry-recognized training Certificate in Salesforce Service Cloud that serves as a proof of competency, and enhances your employability and career prospects.
BANCOM Career Services
At BANCOM, Our commitment to your success extends beyond the classroom
Career Planning & Coaching
- S.M.A.R.T goal setting
- Personalized career planning
- Group sessions with career coaches
Profile Building & Job Search
- Resume and LinkedIn profile review
- Tips & hacks to get noticed by recruiters
- Curated job opportunities to apply
Referrals & Assistance
- Assured referrals to exciting Dev roles
- Placement Assistance after program completion
Key Benefits of Our Salesforce Course
BANCOM offers comprehensive Salesforce training designed for aspiring Salesforce professionals. We understand the importance of practical learning and personalized guidance in mastering Salesforce. Here’s why our Salesforce course stands out
Real
Work Experience
Real
Project Based Learning
Real
Skill Development
We offer a work experience of real-world scenarios with over 200 major hands-on exercises and projects specialized for Salesforce skill development.
Our learnings are conducted in a professional office environment, delivering real-world experience. We incorporate daily stand-up meetings, tasks, follow-ups, and submissions.
Our syllabus is carefully designed with industry requirements, covering essential Salesforce skills and knowledge needed to excel.
Beyond Salesforce, our course highlights fundamental skills such as DevOps, Git, and coding best practices. Our delivered teaching brings out the versatile professionals ready to excel in any setting.
You gain industry-project experience through project-based learning.
We empower you with the skills and confidence necessary for career growth and success in the Salesforce careers, along with fostering innovation and collaboration within the Salesforce ecosystem.
Real
Project Based Learning
Our syllabus is carefully designed with industry requirements, covering essential Salesforce skills and knowledge needed to excel.
Beyond Salesforce, our course highlights fundamental skills such as DevOps, Git, and coding best practices. Our delivered teaching brings out the versatile professionals ready to excel in any setting.
Real
Work Experience
We offer a work experience of real-world scenarios with over 200 major hands-on exercises and projects specialized for Salesforce skill development.
Our learnings are conducted in a professional office environment, delivering real-world experience. We incorporate daily stand-up meetings, tasks, follow-ups, and submissions.
Real
Skill Development
You gain industry-project experience through project-based learning.
We empower you with the skills and confidence necessary for career growth and success in the Salesforce careers, along with fostering innovation and collaboration within the Salesforce ecosystem.
What Can BANCOM DO?
We offer variety of exclusive Salesforce training, industry recognized certifications, placement assurance and beyond.
We exceed your expectations in driving your career forward.
Salesforce Service Cloud Course FAQ's
The Service Cloud program focuses on preparing individuals to excel in roles related to customer service management using Salesforce’s Service Cloud platform. The program engages in developing expertise in leveraging service cloud features and enhancing customer support processes.
A career in Salesforce Service Cloud leads to various career paths for professionals with different skill sets and interests:
- Salesforce Service Cloud Administrator
- Salesforce Service Cloud Consultant
- Salesforce Service Cloud Developer
- Salesforce Service Cloud Architect
- Implementation Specialist
- Solution Architect
- Service Cloud Project Manager
- Customer Support Manager
- Business Analyst
The starting salary for a Salesforce Service Cloud consultant typically ranges between Rs. 6,00,000 to 10,00,000 per year. The average Salesforce service cloud salary in India is Rs. 1,700,000, and entry-level positions start at Rs. 1,387,500.
This program provides practical skills for career growth and success at work. You build scalable web applications and a verified project- portfolio on GitHub.
This program focuses on learning through skill development. BANCOM project-based learning is conducted through internship-grade projects and multiple hands-on activities in a developer environment, learning new skills.